Frequently asked questions

Lech Global is a Polish company specialising in the comprehensive import of goods from China to Europe on an end-to-end basis. We are a single partner responsible for the entire process: from sourcing and verifying suppliers in China, through factory audits, AQL quality control and EU compliance documentation (CE, REACH, RoHS), to sea or air transport, customs clearance and fulfilment in Poland. We operate as part of the Lech Group — an organisation with over 46 years’ experience in trade, manufacturing and logistics.

Lech Global is not a traditional intermediary — we have our own operating company in China (Lech Trading Hangzhou, Linping District) and our own logistics and warehousing facilities, Lech Logistics, in Poland. This means direct contact with factories, no additional layers of intermediaries, and full control over the process on both sides. Our team visits suppliers in person, supervises production and reports to the client in Polish.

Our services are aimed at manufacturers, retail chains and private label brands that import or plan to import goods from China to Europe. We support companies taking their first steps in importing from Asia, as well as experienced importers looking for a more reliable and transparent partner. In particular, we assist companies wishing to eliminate the quality, regulatory and logistical risks associated with importing from China.

Our team in Hangzhou sources products directly from the Chinese market. For each project, we draw up a shortlist of factories that meet the product requirements, send out requests for quotation (RFQs), obtain samples and carry out preliminary due diligence. We do not use platforms such as Alibaba as our main source — we rely on established relationships with factories and local market knowledge, which translates into better prices and a higher quality of cooperation.

Yes. We offer verification and auditing of existing suppliers as a separate service.
We check the legality of their operations, their actual production capacity, compliance with ESG standards, working conditions and their quality management system. If you use a trusted supplier but want to be sure they meet the standards required by the European market, we can verify this directly on site.

Thanks to the resources of the Lech Group, we have particular expertise in the textile and furniture sectors; however, our sourcing services are not limited to a single category. We cater to a wide range of product groups available on the Chinese manufacturing market. The key criterion is whether the product is subject to EU regulations — in such cases, our support with CE, REACH and RoHS documentation is particularly valuable.

We carry out quality inspections in accordance with the AQL (Acceptable Quality Limit) methodology — a standard used by global retail chains and OEM manufacturers. We offer three types of inspection: PP (Pre-Production Inspection) prior to the start of production, DUPRO (During Production Inspection) during production, and PSI (Pre-Shipment Inspection) prior to dispatch. Each inspection concludes with a detailed report containing measurements, photographs and video footage.

A factory audit is an assessment of a potential supplier carried out by our team directly in China before a contract is signed. We check: the legality of the business, the quality management system, working conditions and ESG standards. The audit protects against working with unreliable contractors who subcontract production without the client’s knowledge or disappear after receiving an advance payment. It is an investment that pays for itself many times over in the form of avoided losses.

Yes. We help you gather and verify the compliance documentation required by EU law before the goods leave China. This includes CE certificates, REACH and RoHS reports, and other documents specific to the product category in question. As an importer, you are responsible for ensuring your goods comply with EU regulations — we make sure you are protected before the goods reach the border or your shop.

We organise sea (FCL and LCL), air and multimodal transport on the China–Europe route. In cooperation with Lech Logistics — the Group’s own logistics operator with over 34 years’ experience — we coordinate the entire supply chain: from collection of goods from the manufacturer in China, through loading and freight, to unloading at the warehouse in Poland. One partner, one responsibility, no surprises.

Yes, customs clearance is an integral part of our end-to-end service. We prepare import documentation, carry out customs classification of goods and coordinate customs clearance — ensuring that goods reach the customer efficiently, in accordance with EU regulations and without any delays at the border. Customers do not have to deal with customs formalities themselves or face the risk of incorrect classification.

We operate a network of warehouses in Poland: Kostrzyn Wielkopolski (17 Krajowa Street), Gdańsk (5 Tama Pędzichowska Street) and Piła (8 Przepiórcza Street) — as well as an operational warehouse in Hangzhou, China (Linping District). This enables us to manage stock flexibly, handle distribution to B2B customers and carry out e-commerce fulfilment directly from within Poland.

TCO (Total Cost of Ownership) refers to the total cost of importing goods — a figure that is significantly broader than the FOB price from China alone. It includes: transport, insurance, customs duties and VAT, quality control costs, customs clearance, fulfilment, potential returns and the costs of handling complaints. At Lech Global, we prepare detailed TCO analyses for every project, ensuring that the client knows the actual margin and can make an informed purchasing decision — before signing a contract with the factory.

Yes, we work with both large retail chains and smaller manufacturers and private labels. Our services reduce the risks and actual costs of importing — the elimination of complaints and non-compliant deliveries more than justifies the cost of our service. For small and medium-sized businesses, this is often the difference between a profitable and an unprofitable import.

Simply get in touch with us via the form on lechglobal.com, by phone or by email. Based on details of your product, order volume and target market, we will prepare a preliminary quote and a bespoke action plan. We work with both companies that already import from China and are looking for a better partner, and those that are just planning their first order.

Head office: 17 Krajowa Street, 62-025 Kostrzyn Wielkopolski
Telephone: +48 795 418 808
Email: office@lechglobal.com
Office hours: Monday–Friday, 8:00 am–4:00 pm
Sales department: Tomasz Pytlak, +48 789 335 204
Administration department: Anna Witkowska, +48 510 429 215